Shipping policy

Shipping Policy

Thank you for shopping with us! Here’s everything you need to know about our shipping process:

1. Shipping Locations
We currently ship to addresses Internationally.

2. Processing Time
Orders are usually processed and dispatched within [1-3 business days] after payment is confirmed.

3. Shipping Methods & Delivery Time
Estimated delivery times:

  • Standard International shipping: 12–50 business days

4. Shipping Costs
Shipping costs is free.

5. Delivery Issues
If your order is delayed or lost, please contact us immediately at:
str1kestudioz@hotmail.com
We will do our best to assist and resolve the issue promptly.

6. Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.

7 Customs and Import Duties (For International Orders)
If you are ordering from outside New Zealand, please be aware that import duties, taxes, and customs fees may apply and are the responsibility of the recipient.